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Empowering Clinics With Smarter, Faster Patient Care

Aura Clinic streamlines patient journeys with digital onboarding, real time check-ins, efficient scheduling, and MBS-ready workflows, ensuring smooth clinic operations and enhanced care.

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Unified Workflow Architecture for Modern Clinics

Aura Clinic connects patients, practitioners, and clinic staff through intelligent, secure workflows that integrate seamlessly with Best Practice (BP) APIs.

Patient Access System

QR-based onboarding, appointment booking, and real-time check-in/check-out for seamless patient journeys.

Third Party APIs Integration

Secure Data Flow

Patient Access System

QR-based onboarding, appointment booking, and real-time check-in/check-out for seamless patient journeys.

Third Party APIs Integration

Secure Data Flow

Patient Access System

QR-based onboarding, appointment booking, and real-time check-in/check-out for seamless patient journeys.

Third Party APIs Integration

Secure Data Flow

Why Clinics Choose Aura Clinic

Aura Clinic is redefining how clinics operate by turning time-consuming, paper-heavy processes into seamless, digital, patient-first experiences.

Connect with the systems your clinic already uses

Aura Clinic integrates seamlessly with leading clinical software, appointment tools, and secure data sources enhancing your existing workflows without requiring major changes to your practice.

Capabilities That Power Modern Clinical Workflows

Aura Clinic brings together the essential touchpoints of the patient journey—onboarding, appointments, attendance, clinical insights and MBS-ready reporting. Each capability works independently yet integrates seamlessly, giving clinics a unified, intelligent view of operations and patient care.

01

Digital Onboarding

Streamline intake with QR-enabled forms and secure BP data syncing, reducing paperwork and improving patient flow from the moment they arrive.

02

Appointments & Scheduling

Optimise practitioner schedules with real-time availability, smart booking tools, and automated reminders that reduce no-shows and enhance clinic coordination.

03

Pre-Consultation Summary (AI-Supported)

Equip clinicians with structured pre-consult summaries generated from patient onboarding data and medical history—helping them start every consultation fully informed.

04

Post-Consultation Patient Report

Automatically create clear, accurate after-visit reports that summarise key findings, recommendations, and follow-up actions, improving continuity of care.

05

MBS Workflow & Compliance

Ensure accurate claim preparation with structured MBS workflows, real-time validations, and automated checks that reduce errors and save administrative time.

Security First, No Training on Your Data

Security is designed into every Techparser build. We use proven safeguards to protect your data and keep each workspace confidential and intact.

Data Encryption with AES-256 and TLS

Data Encryption with AES-256 and TLS

Data is encrypted at rest with AES-256 and in transit with TLS 1.2 or higher, using certificates from trusted authorities, so every data transaction stays confidential and tamper-evident.

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Data Segregation via AWS, PostgreSQL & RBAC Access Control

Data Segregation via AWS, PostgreSQL & RBAC Access Control

Each client’s workspace operates in isolated AWS environments, leveraging PostgreSQL for secure data storage and RBAC (Role-Based Access Control) for fine-grained permissions. AWS IAM policies and these controls guard against unauthorized access and cross-tenant visibility, and are designed to support your own SOC 2 or ISO 27001 programme.

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Audit Logs and Real-Time Monitoring

Audit Logs and Real-Time Monitoring

Every interaction and system event is logged and monitored with tools such as Elastic Stack, Azure Monitor or AWS CloudWatch, chosen to fit your infrastructure. This gives you traceability and audit readiness for internal reviews and compliance checks.

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Sensitive Information Protection and Privacy-Ready Design

Sensitive Information Protection and Privacy-Ready Design

Personal and confidential data can be redacted before it reaches a model, and access is limited to the people and services that need it. We design data flows around GDPR, CCPA and the other privacy laws that apply to you, and keep sensitive information out of logs.

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Custom Data Retention on Amazon S3 & Azure Blob Storage

Custom Data Retention on Amazon S3 & Azure Blob Storage

You control how long your company’s chat and application data are stored, with flexible retention policies managed via Amazon S3 and Azure Blob Storage. Deletion follows recognised guidance such as NIST 800-88 for secure data lifecycle management.

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Zero-Retention AI Policy with OpenAI & Anthropic Models

Zero-Retention AI Policy with OpenAI & Anthropic Models

We use OpenAI and Anthropic models through their business APIs, which do not train on your inputs by default, and configure zero data retention where the provider offers it. Your conversations stay confidential and governed by your own data policies.

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Frequently Asked Questions

Aura Clinic is an AI-assisted clinic management platform built by Techparser. It covers QR-based patient onboarding, appointment booking with real-time practitioner availability, automated reminders, patient check-in and check-out, staff and role management, multi-location operations and dashboards, plus AI pre-consult summaries. It integrates with Best Practice and is customised for each clinic rather than sold as a fixed licence.

The best clinic management software is the one that matches your clinic's workflow, integrates with the records system you already use and can be adopted by staff without long training. Widely used options include Cliniko, Jane, Best Practice and SimplePractice. Aura Clinic, built by Techparser, adds QR-based onboarding, real-time practitioner availability, check-in and AI pre-consult summaries, and integrates with Best Practice rather than replacing it.

Yes. OpenEMR and OpenMRS are open-source EMR systems that are free to download, and several vendors offer free tiers for solo practitioners. The trade-off is hosting, security hardening, updates and support, which become your responsibility and usually cost more in staff time than a licence. Aura Clinic is designed to sit alongside an existing EMR such as Best Practice rather than replace it.

The five main types are electronic health record (EHR or EMR) systems, practice or clinic management software for scheduling and billing, telehealth platforms, medical imaging and diagnostic software, and patient engagement tools such as portals and reminders. Aura Clinic is practice management software with patient engagement built in, covering onboarding, booking, reminders, check-in and AI-assisted consult documentation.

In hospitals, Epic, Oracle Health (formerly Cerner) and MEDITECH hold the largest US market share according to KLAS reports. In general practice, Best Practice and MedicalDirector lead in Australia, while eClinicalWorks and athenahealth are common in US outpatient settings. Aura Clinic integrates with Best Practice today and can be extended to other systems that expose an API.

Yes. Aura Clinic syncs patient data from Best Practice during onboarding, so patients verify existing details instead of re-entering them, and appointment and MBS workflows stay consistent across both systems. Patients can complete onboarding before arriving via a link, or by scanning a QR code at the clinic. Integration with other systems that expose an API can be added as a customisation.

Aura Clinic uses healthcare AI models to generate a structured pre-consult summary from intake and history, assist with post-consult documentation, and flag no-show risk and scheduling patterns. It does not replace the practitioner: AI output is support material, the clinician remains in control of every clinical decision, and nothing is written to the record without review.

Yes. Aura Clinic supports multi-location groups with centralised administration, per-location scheduling and staffing, and consolidated or location-level reporting. Techparser extends it with practice-specific workflows, custom intake fields, integrations with existing systems and additional reporting, scoped as a fixed engagement with an estimate within two business days of a call. Clients own the customisations.